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The Impact of AI on Organizations
Microsoft recently hosted an intimate cocktail salon in New York City as part of VentureBeat’s AI Impact Tour. The event brought together enterprise AI leaders to discuss how organizations can effectively balance the risks and rewards associated with AI applications, as well as the importance of ethics and transparency.
Choosing Use Cases Strategically
Sarah Bird, global lead for responsible AI engineering at Microsoft, highlighted the growing sophistication in people’s understanding of generative AI. Organizations are now focusing on best practices when evaluating the risk-reward trade-off for specific use cases. At New York Presbyterian Hospital, Dr. Ashley Beecy emphasized the importance of identifying impactful use cases rather than implementing AI for the sake of it. This strategic approach allows organizations to enhance various aspects of their operations, from reducing provider burnout to improving patient care and operational efficiency.
Similarly, Dr. Promiti Dutta from Citi discussed how the influx of data and computing power aligned with the rise of generative AI. By prioritizing value, feasibility, and risk assessment, organizations can leverage AI to address industry challenges effectively while complying with internal policies and regulatory requirements.
Challenges and Limitations of Generative AI
Bird addressed the issue of “hallucinations” in AI, noting that the term can lead to misconceptions about the technology. Microsoft is actively working to enhance AI accuracy and reliability by minimizing errors and misinformation. By improving AI grounding techniques, the company aims to boost the technology’s effectiveness and ethical use.
The Future of Generative AI Applications
Bird emphasized the importance of continuous iteration in AI innovation to drive future applications. Microsoft’s collaboration with OpenAI has led to advancements in data labeling and chatbot training using GPT-4 technology. Through ongoing experimentation and testing, organizations can uncover breakthroughs that propel AI capabilities to new heights.
The VentureBeat AI Impact Tour, supported by Microsoft, will continue its journey with upcoming events in Boston and Atlanta.
For more information and to request an invitation, visit the official VentureBeat website.
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