Broadcom CEO addresses VMware customer unrest

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Broadcom’s VMware Acquisition and Changes

Broadcom’s CEO and President, Hock Tan, recently addressed the concerns raised by VMware customers and partners regarding the significant changes implemented by Broadcom following the acquisition of the virtualization company approximately 114 days ago. In a blog post published on Thursday, Tan acknowledged the unease that has arisen but highlighted the progress that Broadcom has made in the last 18 months since evaluating and acquiring VMware.

Tan emphasized that the changes were geared towards enhancing innovation, meeting customer needs efficiently, and improving the overall business environment. Despite this optimistic view, customers and partners have expressed apprehension about the direction Broadcom is taking with VMware.

Business Disruptions and Financial Impact

The transition has disrupted many IT solution provider businesses, with Broadcom taking control of the top 2,000 VMware accounts from channel partners and prioritizing upselling opportunities. The decision to end the VMware channel partner program and shift to an invite-only reselling system has further exacerbated the situation.

Furthermore, the discontinuation of VMware’s perpetual licensing model has led to financial challenges for numerous enterprises. Reports indicate price surges of up to hundreds of percentage points, causing financial strain on smaller managed service providers specializing in cloud services.

Financial Implications and Executive Compensation

While the changes have created turmoil for many, Tan has reaped substantial financial rewards, receiving a multimillion-dollar compensation package, including stock options and bonuses. This financial success contrasts with the challenges faced by businesses affected by Broadcom’s decisions regarding VMware.

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Tan defended the subscription-only licensing model as an industry standard and pointed out that VMware had been transitioning to this approach since 2019. He also cited a blog post from a VMware executive assuring stakeholders that the transformation would prove beneficial in the long run.

Operational Adjustments and Strategic Shifts

Under Broadcom’s leadership, significant operational adjustments have been made, including layoffs affecting at least 2,800 VMware employees, the discontinuation of the free version of ESXi, and plans to divest VMware’s End User Computing business to KKR. Additionally, Broadcom has committed $1 billion to VMware’s research and development initiatives.

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Chris Jones

Hey there! 👋 I'm Chris, 34 yo from Toronto (CA), I'm a journalist with a PhD in journalism and mass communication. For 5 years, I worked for some local publications as an envoy and reporter. Today, I work as 'content publisher' for InformOverload. 📰🌐 Passionate about global news, I cover a wide range of topics including technology, business, healthcare, sports, finance, and more. If you want to know more or interact with me, visit my social channels, or send me a message.
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