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TikToker Trapped in Tesla During Software Update
A viral video of a TikToker getting locked inside her Tesla Model 3 for 40 minutes during a software update has sparked concerns about safety protocols and user experience with Tesla vehicles. The video, which garnered over 10.7 million plays in a single day, showcases the TikToker, Brianna Janel, stuck inside her car in scorching heat while the installation was in progress. This incident raises questions about Tesla’s warning system and the overall user interface when it comes to software updates.
Tesla’s Safety Protocols
According to the Tesla owner’s manual, certain vehicle functions, including safety systems and door/window operations, may be limited or disabled during an installation process to prevent damage to the vehicle. While Janel followed Tesla’s guidelines and refrained from attempting to open the doors or windows, she was still trapped inside, highlighting a potential oversight in Tesla’s safety mechanisms.
The Tesla Model 3 and Model Y door mechanisms are electrically operated, with auxiliary manual cable releases in case of power failure. Tesla advises against using the manual mechanism unless necessary, which raises concerns about the accessibility and effectiveness of emergency exits during critical situations.
Comparing Safety Standards
In contrast to Tesla’s approach, Lucid Motors requires all occupants to exit the vehicle before a software update begins, ensuring user safety and preventing similar incidents. The Lucid Air facilitates a two-minute countdown for users to leave the vehicle before the installation commences, enhancing user awareness and proactive measures.
While Tesla’s owners manual warns against certain actions during software updates, it does not mandate occupants to exit the vehicle beforehand. This lack of a clear protocol may lead to risky situations, as observed in Janel’s case where she endured extreme temperatures while waiting for the update to complete.
Future Recommendations
As we enter a period of rising global temperatures, it is crucial for Tesla to reassess its safety protocols and user instructions during software updates. The potential health risks associated with being trapped in a hot car underscore the need for stricter guidelines and clearer communication from the company.
Tesla owners are advised to avoid initiating software updates in direct sunlight, especially if they intend to remain in the vehicle. By prioritizing user safety and implementing proactive measures, Tesla can enhance the overall experience for its customers and prevent similar incidents in the future.
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